Frequently asked questions

Creating an account is easy! Click the "Get started free" button, enter your email address, and follow the setup wizard. You'll be scheduling in minutes.

Yes! Our Free plan is free forever — no credit card required, no trial period, no expiry. It includes 1 location, up to 20 employees, and all core scheduling features. Upgrade to Starter or Professional when you need more.

Most teams are up and running within 10 minutes. Our setup wizard guides you through adding your team, setting up shifts, and configuring notifications.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans.

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences.

Yes, you save 20% when you choose annual billing instead of monthly. All plans include this discount option.

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact us for a full refund.

Yes, you can create and manage schedules per location that employees will receive updates for.

Employees can view schedules directly from their personalized dashboard once logged into the app.

Absolutely. We use bank-grade encryption and secure access protocols to ensure your data stays private and protected within your organization.

Yes. Every workspace is built with dedicated security boundaries, ensuring your team's information is completely private and accessible only to you.

Yes, you can export all your staff and schedule reports at any time in CSV or PDF format for payroll or auditing purposes.